Hi, Wendell,

Is this the full message? Do you also get asked to save the file? And, if so, have you? What version of Excel are you using? Is it run off of the server or locally?

Have to ask you some of the same questions as in the Payables case.

Does your Excel sheet contain any formulas that reference other sheets or workbooks? Or are all the values in the Excel sheet raw values (numbers and text)?

Is the Excel file open? Is Excel open? Issues may occur if the file is open or didn't close correctly.

Do you get any Validation errors during the import? What is the sequence of events for error messages after you click the Import button? We had one report where the same error appeared, but the problem was that an invalid value was attempted to be imported. When the Excel file was corrected to contain correct information, the error went away.

In the \softrak\system directory, look for a file named SSI2XL.DLL. If you check the Properties (right-click), what is the version of the file?