An Access Violation error message is quite generic, sort of like the Windows message 'This program has performed an illegal operation'. Basically, the system has tried to execute a function and at that instant of time some something was supposed to happen, it couldn't. There are potentially numerous causes of this error message and sometimes quite difficult to track down.

Were you trying to print reports or forms in Adagio Order Entry? This makes a difference as these use separate printing routines.

That things were working normally after closing and re-opening the program, I would think that the condition which caused the error went away - but certainly wouldn't guarantee that the error won't return. The first places I would look at are available memory on each workstation (including how many other programs are running at the same time) and the network hardware, including cards and hubs. The faster the better, especially for transfer of multiple data files like Adagio and other accounting packages do.

Also make sure that in a multi-user environment, all program and data files are sharable on the network, and any settings such as Opportunistic Locking are disabled.

Regards,