Yes I included the customer name because that was the only way we could tell if we wanted the customer active or not. The exact same columns were selected on export as on import and no columns were hidden. The customers names show properly on the Excel spreadsheet. I understand using as few items for exporting and importing as possible, which is why we are fixing things one by one rather than doing everything at the same time on the same spreadsheet. Something else must have caused the dropping of some names. Thankfully a lot of customer names are still there, but it is more than a few that were dropped.