Hi Valerie,
I'm assuming that in the Open Payables report, you are also selecting the option to include 'Fully Paid Transactions'. If this is the case, then the report will print all vendors with any activity, even if the outstanding amount for that vendor nets to zero. This is how the similar 'Open Payables' report works in Accpac Plus AP and intentionally part of the report design.
Would you like to see this work differently? That if the option 'Zero Balance Customers' is not selected, then up-to-date vendors 'never' print on this report? If so, we can forward that suggestion to R&D.
Thanks and regards,