Hi All,
I have a deposit that was entered in Bank Rec that had 4 cheques on it (it was a manual deposit where we physically brought the cheques to the bank). This transaction has been reconciled and posted.
One of the cheques has since bounced. When I open this transaction to process the NSF cheque (as per the BR manual), the NSF Check button is greyed out.
How do I get the button 'ungreyed'? Or more importantly, what should I do so that I can return/NSF the cheque so that my bank balance will be correct, and the amount returned shows owing again in the customer's account (the cheque paid an invoice from AR).
We are using BR 8.1B 090514 and AR 8.1A 070920.
Thanks,