I guess I would think in terms of designating a contact to receive one or more documents that might be mailed, faxed, or emailed. On each contact show a list of documents (Confirmation, Invoice, Statement, etc) that they should receive and let the user check the ones that the contact should receive (they might not receive any of them or they might receive all of them, their contact information may be for reference only).

What I find "odd" right now is if I try to email an invoice, Order Entry asks me which email address I want to send to and gives me the following three choices:

Billing
Ship to
Customer

Which one of these corresponds to the email address on the Invoicing Tab-Email (which I thought was the logical one to utilize for sending invoices)? Not clear.

Choosing Ship to is clear.

But where is the Billing email stored? Is that the Contact email under the Statement tab? There's nothing called Billing email on the customer record.

-Larry