We've never used the discount field on the Total tab in OE, but it might serve us well in certain situations. I tested it out today with some sample data and it worked except that it doesn't print on the Invoice anywhere. It prints only the sub-total, tax and total. For example we sell an item for $20 and give a $5 discount. The subtotal still says $20, but the tax is .75 and the total is $15.75. Although the calculations are correct, there is no mention of the discount anywhere on the invoice and no explanation of how the subtotal of $20 translated to a total of $15.75. I assume that I would have to edit the spec sheets to show the discount somehow? The other question I have about this method is does the discount go to a GL account or does it just come off sales?

Another thought is if I could add an item code called MC Discount and enter the discount amount. This would work very well except that OE won't allow us to enter negatives.

Any suggestions/ideas on an easy method for accomplishing either of these ideas? Basically what we want to do is give customers a credit towards specific purchases for specific products. We don't want to issue a credit on their account because it would have the potential to be used for non-qualifying purchases. When they purchase a qualifying item, we want to give them the credit amount instantly.
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Susan Tennier
TDL Canada
Trenton, Ontario