Good luck with your efforts in regards to QuikLink and reinstallation.

In response to your other information about SA:
I see, you are using CA's version of Sales Analysis - it does not have an 'Online Inquiry'. (We were not sure if you were using CA's or Softrak's SA.) In this case, instead of using the 'report #4', you could always try creating your own report in SA to see if this helps with the numbers. I am not familiar with CA's product, so can't really provide much support in this area.

I still believe that the discrepancies between the two types of figures is due to the IC data and OE/AR figures not coinciding. To do a fair comparison, perhaps using QL to extract data from OE and/or AR to compare with your SA information would be more useful. In that way at least, you are working with the same data, and you can go from there.

Take care,