Hi, Darcy,
Please check what the results are if they print to another printer. As well, determine if print/preview from other workstations produces the gibberish or finished report as expected.
Also, please confirm if printing is okay from other Adagio modules.
It's possible you may need to search for a new printer driver or, if the problem is with one w/s only, ensure it is using exactly the same printer driver as is on the w/s's that print okay.
On occasion, I've had reports from dealers that after they delete the printer and recreate it the problem goes away. Presumably, something had become corrupt in the printer definition.
Edited by Softrak Support (11/05/09 10:26 AM)
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Regards,
Softrak Tech Support