Barb:

Just to let you know that it is unlikely that anyone changed the maximum payment in Payment Control. When a partial payment is made, it appears that the Maximum Payment is changed by the system to zero. It has happened to me on a number of occasions and just tried it again using sample data. This is something that Softrak needs to look into. If you are making another partial payment, you will need to go to the Payment Control and increase the maximum payment until the issue has been resolved.