Hi Les,
Please explain exactly what has been "lost". I have verified that you can only delete a customer with no balance or current transactions. If historical transactions exist, your salesperson would have had to confirm that deletion was desired before proceeding.
The security option in Receivables to allow users to edit the notes only was added as a user request. Respecting that option is a program enhancement to SalesCQ and OrderEntry. It has been done in OrderEntry, and will be done in the next release of SalesCQ. It is not a bug. If you want your sales staff to be able to add notes only without editing a customer (and hence deleting them), then you can give them View only permission in SalesCQ and Edit Customer Notes only permission in Adagio Receivables or Adagio OrderEntry. I agree this isn't ideal, but that's the way it works at the moment.
We can all envision many improvements to the various Adagio modules. If we waited until all of them were done, we would still be waiting for Version 1.0 of Adagio Ledger.
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Andrew Bates