We have recently run into a problem (found a way around it, thank goodness) and I am curious as to whether it can be fixed so we don't keep running into this.
We have four branches, one of which is in Quebec. I did an export our of AR for all our customers, including the QC ones. Made the changes I was looking to do, and then went to import it back into the data. Four errors. After some detective work, it was a theory that perhaps what was creating the error was the accent over some (four) of the Quebec customer names. Accents removed, and Voila! Import worked fine. I do believe my QC customers would like to see their names spelled with the correct accents over letters, but in order to import these customers, I have to take the accents out.
It is not really feasible take off and then add back on each time I export and then import back into AR.
Please advise! Thank you.
Barb