Hi Michael
In general I agree with Tech Support. However, if the following criteria are met, then you can simply run year-end at Dec 31st and edit the fiscal calendar:
1) No activity has been posted to periods 4 thru 12 (Jan thru Sep) of the current year. If this is true, immediately close those periods so nothing accidentally gets posted to them.
2) No activity has been retrieved into the GL with Jan thru Sep dates, and is sitting in an open batch.
3) Your financial statements do not have a column for prior year data
If you do not meet these criteria, changing the fiscal year-end is not a trivial matter and usually requires expert assistance.
Steve
PS - Warning: whether you use an expert or not, it is likely that the short year will be called FY 2010, calendar year 2010 will be called FY 2011, etc. This will be true until Softrak allows us to rename fiscal years.