Hi Monique,
Glad to hear things are working better than they were.
One setting in BankRec that might help is the 'Use extended character set' option within the Import Bank Statement template. The purpose of this option is to allow French characters and others not in the standard ASCII character set. With this enabled, perhaps that would save you time if you wanted to import the description and not have to clean the bank file of French characters.
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Regards,
Softrak Tech Support