You must be speaking of QIWIN or Adagio Invoices, rather than A/R?

1. I cannot duplicate this issue here.
Please indicate what version & release date of QIWIN or Adagio Invoices you are using. (To get this information, while the module is open, click on Help - About. This information is located at the top of this screen. The release date is in brackets.)

When you say 'generic' - what do you mean?
Does the batch listing show you the correct account codes for each document?
Are this newly created invoices and CN's or are they restored from either the Historical or Archive area?
Do you use one AR 'Customer Code' for all these 'generic' documents, or is there some other special method of processing that you use to identify these transactions?

Try doing a Data Integrity Check. If errors are found, perform the Rebuild function, then repeat the DIC to ensure all errors were 'fixed'.

Thank you. Please answer the questions above in another post, and we will try to get a resolution for item #1.

2. Yes - you are correct. We are aware of this problem when using %E66 on the CN. It works correctly in our QIP for DOS version, however, we will be addressing this in a future release of Adagio Invoices. It's funny that nobody has reported this until recently - I suppose the need for this information is minimal, as if you printed several Credit Notes for the same Customer, it would only reflect the changes on the A/R Balance after that particular CN, not the accumulated effect of all documents. You would have to post the CN, then print the next one to reflect true balances (that is, if the %E66 worked as it should for CNs.)

For now, you should omit using this code for your Credit Notes, and likely for your invoices as well to avoid further confusion for your Customers.

When a fix does become available, we will likely put it up on our website. The ptf will be available to all Registered users of the current version of Adagio Invoices. Unfortunately, I have no 'ETA' for this.

Thank you for reporting it.

Regards,
Softrak Support