Hi Gail,

The same thing happened to us a few months ago. We lost around 8 invoices that were printed (some were even paid for) and filed. It turns out that they were entered (and printed) from a different data set. What happened is I opened a back up data set on I:\Data\Backup to look at the data and then exited. Then the next person (and the next) who opened OE defaulted (without realizing it) to the back up data set on I:\Data\Backup that I had just accessed instead of the proper data set on I:\Data. Before we knew it everyone was entering invoices onto our Back Up data set. At some point everyone switched back to I:\Data and we never realized the invoices that were missing until a month or 2 later when receivables caught the problem.

I have since removed all back up data sets from the server so that this can never accidentally happen again. I also added the path to the Dataset into the shortcuts on each users computer so they cannot accidentally end up somewhere other than I:\Data.

If you have another data set somewhere check to see if you find your missing invoices there.