Thanks for the clarification and information - this makes the problem easier to assess.

This confirms my original post that you have an incorrect report file. The Invoice Posting Journal actually is 3 different report files, one for each of the sorts by Customer, Document or Date. The report file that is based on the Document number is correct, but there is a problem with the report file based on the Customer sort.

The name of the report based on the customer number is QIPCUST.RPT.

Firstly, do you have a ModRP directory within your \softrak\qiwin directory (where you start the Adagio Invoices program). If so and the report file named above exists here, this means that someone modified the report for you and saved it here, but an upgrade has since been installed that needs a new report. This means that the report modification needs to be re-done with the most current report file and re-copied here.

If you don't have a ModRP directory, then check the StandardRP directory where the standard report files are kept. Look for the QIPCUST.RPT file there. The most recent version of Adagio Invoices will have this report file dated Mar 12, 2007. If your report file has a date anything different (older or newer) than the other two reports QIPDOC.RPT or QIPDATE.RPT, this is indicative of an installation problem. You probably will need to rename the QIPCUST.RPT file and re-install the Adagio Invoices program. If this makes you uneasy, then you may want to contact your Adagio consultant to assist.