Dear fskg

quote:
Originally posted by fskg:
We don't have novell32 running on the machine. We use microsofts novell that was built into the operating software.
We don't have a file named ezsemtab.***. Also what is ACCPAC WSM that you refer to? All we have is Client Profiles, A/r, and TBR.We also looked at other files created during the same time and found no locks etc. Any more ideas would be appreciated.

1. If you are connected to a Server that is running Novell 3.2, then you will have a 'Novell Client' for Windows running on your local PC. This could be one supplied by your version of Windows, thus it would be a Microsoft client for Netware, or it could be one from Novell for the version of Windows that you are running on your local PC. Whether or not you are running the correct version of the one you have installed or not remains to be seen.

2. You SHOULD have an ezsemtab.xxx file in your data directory. The fact that you do not could be part of the problem.

3. ACCPAC 'WSM' refers to the 'W'indowing 'S'ystem 'M'anager that you must be running in order to even be able to install an ACCPAC or associated product onto your system. When you first startup ACCPAC Plus, this is the 'menu' program you will see at first, that lists TBR on the left along with any other ACCPAC programs you have installed.

There is definitely something going on that has affected (or is still affecting) your files, resulting in the File Unit error you keep getting. Unfortunately, trying to resolve this via our Forum has reached it's limit of effectiveness.

I would suggest that you contact your ACCPAC Dealer at this point for assitance in resolving your issues with the File Unit error. Dealers have experience dealing with ACCPAC and errors in general that are associated with these products. Your Dealer will be able to come to your office and do some trouble-shooting that would quickly resolve this.

Good luck!
Softrak Support

PS If you do not have a Dealer, we can help you locate one in your area. If you are interested, please contact our Customer Service Department by email: customerservice@softrak.com , or you can call directly (604) 736-3741 and ask for that department.

Regards

[This message has been edited by Softrak Support (edited 10-03-2001).]