Hi,

Thanks for your reply. We have already figured out.

We tried two ways to change the order to COMPLETE. The first way is to delete the item quantity which is showing on the packing slip. Since this way is only delete the quantity, the extended amount is still showing there. Therefore, the order is still showing in the aged order report. Another way is to change the backorder quantity to 0 and bring the extended amount is 0. Also it is not showing in the aged order report anymore.

Thanks,

Mavis