Hi Wema,
Here are the necessary setup steps for retrieving an AP batch into BankRec:
- BankRec Company profile: Enable the AP integration.
- BankRec bank code: Enable the Payables interface and select the linked AP bank code.
- AP: Nothing to setup.
- Also ensure that the same AP bank code is not linked to two or more BankRec bank codes, otherwise the retrieval may go to an unexpected BankRec bank.
It sounds like you have done the first step. Can you confirm that the BankRec bank is also set up with the necessary information? Without it, BankRec won't know which BR bank to associate the 24 entries.
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Regards,
Softrak Tech Support