Hello jnagel

I am just posting a followup message to your post regarding the AR Adjustment Posting Journal.

Perhaps mrushton's suggestion helped you in this respect?

I would like to suggest that both of you try this:
- Open the AR sample data with Receivables (X:\Softrak\CRWIN\Samdata, ".sam" extension)
- Create a new adjustment batch and post some entries that would approximate the number of entries in your real adjustment batches
- Post the batch, then print and clear the posting journal ...

Do you get the same error? If not, this eliminates a "bug" in the program and points to a data related/produced condition.

If you CAN duplicate the problem with sample data, then please answer the following questions in as much detail as possible:

- Are you printing to a printer or a file, or a 'print to file' setup in Windows as a printer?
- What are the exact steps you have done leading up to the printing of the posting journal?
- Does the error occur when you click on the Print button, or ...? Please tell us exactly at what point the error occurs.
- What Windows O/S version are you using?
- What printer emulation is the HP driver using? HP or PCLxx? There are known problems (not just with Adagio) when using a PCLxx emulation. Some versions of this driver do not work properly.

Thank you. We look forward to receiving the answers to our questions.

Softrak Support