Hi, Darcy,

Are you able to print the report direct to the printer using the Print button? What happens if you try to print the report to screen using sample data?

Please recheck the dates of your QRTAL9*.* files? I think you should rename them and reinstall once more. As well, ensure you have the correct Allist*.rpt files in the StandardRP folder. If any dates are different than indicated above, rename the file before reinstalling.