My client is using ADagio OE, AR, AP, GL, GV and I moved them over to a Terminal Server environment within the last 3 months. They are a heavy OE user and we moved to Terminal Server to get the speed and performance of Adagio up when running OE & GV. I have a fair number of clients running Terminal Server with Adagio, but this one is by far the highest volume with OE transactions.
When logging into terminal server, the server picks up all the local printers and picks up the default one for the session. This is being done correctly by the Terminal Server. When opening Adagio within the Terminal Server session it also picks up the correct "default" printer. In OE, all documents are being directed to the workstation default printer correectly - or so it seems. While doing invoices or orders in OE the first few invoices seem to print successfully to the default printer but somewhere along the line the documents will get redirected temporarily to another printer on the network. This "other" printer will be the default for someone else who is logged in to the Terminal Server for the purpose of running Adagio.
I have seen this happen, as I was logged in to the client remotely to do some troubleshooting and one of their invoices printed out on the printer in my office. I wasn't even logged in to Adagio, just to the terminal server.
- All the printers are network printers attached either through USB or Parallel external print servers.
- the client is running the most recent versions of all Adagio modules
- the Terminal Server has all the most recent service packs etc.

Any suggestions
Kevin Belyea
Spartan Systems Limited
Saint John, N.B.