We are experiencing two different problems. I hope I may recap. They almost seem to be related. The Order Entry problem is with the F6 key. The second problem is with Inventory, and is more frustrating. This problem also seems to be ONLY with one user at a time, almost like "Tag, you are IT." The user opens inventory, and clicks Item Inquiry. A pop up reads: "Critical Error (1011) insufficient rights to create file in data directory." If this user then exits inventory, the next person to go in will get the error. If this person keeps this copy of inventory open, and opens a second copy all is well. The first copy can be kept open all day, and the same error consistently comes up. You must click okay, and then the item looks like it is trying to load as the hourglass is there, but nothing further ever happens. All tabs that you click are utterly blank of any information. The item description remains blank, if you click on any of the tabs, such as the Sales History tab, it is completely blank. No months are even shown.

I hope this helps us nail down this problem. If I get the error I have just been making a habit of keeping that copy open, as this error frustrates the living daylights out of anyone who is trying to sell something to a customer on the phone!