Our compatibility chart indicates that the current SalesAnalysis will work with other Adagio at the 6.8 level. If you are using version 6.8 of Adagio (say OE, IC and AR), then you will have different dates than above, as these are for version 81A of the Adagio applications.

The error 1212 is indeed a problem with the \softrak\dict directory, either a missing or incorrect dictionary. One possible way this could happen is that the file date of a dictionary was changed, then attempting to install an update does not copy in an updated dictionary because of that wrong date. Now the dictionary is out of sync and could cause the 1212 error, and re-installing would not solve the problem.

What application(s) is giving the 1212 error? Is it SalesAnalysis or a different program, or a number of different programs?

Check the 'install.log' and 'install.txt' files in your C:\softrak\srwin program directory to see what dictionary files were installed and which were not.

These are the '68B' dictionary files that Adagio SalesAnalysis installs and not mentioned earlier - do these match what you have?:
@N68BI.ssi - Aug 26, 2004
@N68BR.ssi - Aug 26, 2004
@O68BI.ssi - Aug 26, 2004
@O68BR.ssi - Aug 26, 2004
@R68BI.ssi - May 5, 2004
@R68BR.ssi - May 5, 2004

What specific versions of you other Adagio programs (AR/IC/OE) are you using? You can check this from the Help/About menu.