In response:

1) Thanks for the additional information.

2) The source codes used in TBR should not be confused with the GL source codes. They are used for different purposes within each program. During the retrival process in step 1, (just after having selected to retrieve - but before saying yes to Post), GL should display a window on the right side of your screen giving you information on the batch(es) being retrieved. It will tell you a) How many batches were created, b) How many entries in the batch, and c) The Debits and Credits totals. At this time, if you see that the batch(es) does not balance, you should say NO to posting, then you will be able to edit the created batch (if you have the option to edit retrieved batches enabled in your GL Housekeeping area) to correct any errors or enter missing information. (The first time a particular type of TBR batch is retrieved into GL, GL will prompt you for a GL source code. You must select one that already exists or you will have to exit out of this area and create a new one. Once you have selected a GL source code for that type of batch, GL will (should) remember it and you will not be prompted for it again.).

3) AP is a separate program (ie it does not come with TBR - it is an ACCPAC Plus core module). Again, before posting the AP batch, you should ensure that: a) "TBR" was selected as the transaction type for those invoices b) proper source code was entered. (As per page C-2 in your TBR Time & Billing Module manual). c) Print the AP batch and check it for errors before posting, then post it and go into TBR and retrieve it. You will still have a chance to go into this batch in TBR Time/Disbursement entry/edit and post area to check and/or modify your entries before posting the batch in TBR.

I do not know why the entries coming from AP have a missing "C" in the Source Code. If you are sure you entered it correctly in the AP Batch, then there could be something going on during the AP posting process to affect this. Have you done the data integrity on AP specifically (it was not clear what module you were speaking of in this regard)? Perhaps something occurred to damage a program file in either AP or TBR that could affect this process. Did anything occur 2 months ago (system crash - power outage etc) that could have done this?

If you have reinstalled AP or installed a ptf for AP, then you should re-install TBR. You may need assistance from your Dealer or someone who is responsible for this in your office. You must say "Y" when prompted if you want to install the AP interface during the reinstall of TBR. (All posting sequences in AP should be printed and cleared/purged before doing this! - and you should make a backup as well before proceeding!)

I do not know what else to suggest. You may need to call your ACCPAC Dealer for assistance to do more thorough troubleshooting.

Regards
Softrak Support