Hello Lulu,
Please make sure that they checked the Report tables drive QRASP and not the QRASP under the Softrak directory.
If the Report tables drive QRASP is correct then the next step is the report files themselves.
The Detail Listing files should be:
Allistc_mc_v2.rpt 03/06/2008 06:14 PM
Allistc_v2.rpt 03/06/2008 05:02 PM
Alliste_mc_v2.rpt 03/07/2008 12:05 PM
Alliste_v2.rpt 03/06/2008 05:02 PM
Allists_mc_v2.rpt 03/07/2008 12:06 PM
Allists_v2.rpt 03/06/2008 05:02 PM
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Regards,
Softrak Tech Support