This message sounds like your laptop cannot access this drive - here are some suggestions:

1. Can you read this diskette by just opening MS Explorer and clicking on the A:\ drive - can you see the files on the disk?
2. Is the write-protect tab enabled on the QL diskette?
3. Do you have a virus-checker running in the background that could be preventing the access?
4. Does your laptop use a built-in floppy drive or an "external" one?
5. Can you access a different floppy when it is inserted in this drive?
6. If you have tried installing QL from this same diskette on another machine with no problem, then the problem lies with your laptop or it's setup, rather than with the QL program or the diskette.

Please let us know if you get it resolved or not.

Regards
Softrak Support