Hi, I tested as you suggested and confirmed it is definately crashing the Adagio program.

For example, on the Windows user that is set up on the server, I can open Adagio OE/Email/Email Setup and enter the correct return address, select direct, enter the smtp in mail server and the display name. When I click Test Email, the program hangs for about 20 seconds then *poof* *gone*. The same test done with mapi results in the exact same way, and no there is no other program opening at that time.

Another test I ran was Orders/Invoices/Print/Email. As soon as you click the email button, the program hangs again for 20 seconds and *poof* *gone* again. It doesn't even get to the point where you can choose Now or add to Queue.

When I run these exact same tests on any of the Windows XP computers everything works like a charm both direct and mapi. With direct it just sends. With mapi, it pops up a window that requires us to click allow so it will run.

Emails send successfully from the Server computer with BackUp Exec software, APC Powerchute software, Outlook Express (set up as a test). The server is also set up with Exchange Server. It is only Adagio software that won't send email from the server computer.
_________________________
Susan Tennier
TDL Canada
Trenton, Ontario