Hi, Monique,
I'm sorry but we really don't have enough information here to know why the costs become incorrect. We are not currently aware of something in Adagio that makes this happen.
What I'd suggest is that you first make a backup and do the Rebuild. That should correct the errors and you can continue knowing that, at that point, the costs were correct.
However, after you'll need to do some more sleuthing to determine when the costs go out again and why. For example, the costs are correct after the Rebuild. What things are being done that affect the costs? Perhaps focus on a few very active items that experienced the problem already. Now, when you do something that can affect the costs (like a day end, posting a purchase order or using your point of sale programs), check and
see if the costs have become incorrect again.
Is integrity clean in the other modules/programs you are using?
This can be a delicate process but is necessary in order to determine what is occurring and why.
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Regards,
Softrak Tech Support