Hi Andrew,

Thanks for responding to my forum question of earlier today regarding Upgrades and Service Packs. I'm not sure if I'm missing something obvious or not (apologies if so). My computer support person couldn't figure out the applicable file names to download when he clicked on the e-mail and was wondering how to figure out which one to select when the list came up. Perhaps there has been some miscommunication between him and I, but he said he'd click on the one that seemed logical but the password wouldn't match up (or something like that). Can you shed any light?

Thanks again - Sue