Hello again, Mary

Thank you for giving us more information - this definitely sheds some light on your data problems.

There seems to be files missing in your dataset (this is what the DIC is complaining about initially). This could be caused by doing "incremental" backups or by an incorrectly peformed "restore" process. An incremental backup will only backup some of the data files, rather than all of them. If an incomplete dataset was then restored, you would get these messages.

You really need to have this data looked at by a professional. You should not do any more processing in TBR and/or AR until this is done. If you do not have a Dealer who can assist you in this, then you can contact our Database Repair Department. They will provide you with a quotation of what it will cost to fix your data.

Once again, you can email: datarepair@softrak.com , or phone: (604) 736-3741 and ask for that department. They will ask you some questions and fax you documentation to fill out.

Regards,
Softrak Support