Does anyone who uses Telpay have a suggestion on the best methodology to reconcile Telpay payments with AP control account in Adagio?
Prior to Telpay, a bank rec would be the usual g/l match to bank statement for each individual invoice - pretty obvious if there was a posting error.
Now with Telpay, the only thing that goes through the bank is the lump sum payment which matches the session total provided by Telpay after processing, however we are lacking a way to match the invoices paid to the invoices processed in Adagio.
There have been many posting issues and it has been a long time since the Telpay session numbers shown as the 'cheque number' in Adagio have any relation to the true session. The G/L detailed report for the Telpay bank is just a mess of invoices and payments with no rhyme or reason.
Any advice at all would be greatly appreciated!
Thanks!