I am trying to set up customer statements in AR and can't find complete documentation on how to do this. I have read the applicable areas in the Receivables manual but it still does not work. I have the 'Statements?' checked in Company Profile but there are no options in the drop down for default print/fax/e-mail statements. Do I have to set those up and where do I do that? I see on page 7-8 of the manual that the specifications are created using the Statement/Letter Designer - where do I find this? If I go to Reports -> Statements/Letters I can't get anything to actual print or preview. I get either a no customers in range (using customer specification) or a list index out of bounds error. I assume this is due to not actually having any defaults or specifications set up but I can't find any documentation on how to actually do this.
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Thank you.