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#61507 - 07/26/19 02:58 PM AR Distribution Set Entry
Hugh Offline
Adagio Maven

Registered: 09/25/13
Posts: 182
Loc: Victoria, BC Canada
Is there a reason I can't tab or mouse into the Department field when I'm creating a Distribution Set in AR?
I can do an Account look up and select the correct department from the drop down, and then it populates that area of the form, but I can't get into it directly. Bug? Or am I not doing something right?

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#61508 - 07/26/19 04:28 PM Re: AR Distribution Set Entry [Re: Hugh]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11324
Loc: Vancouver, BC Canada
Hi Hugh,

When I use sample data (which has GL Departments) to create a Distribution Set in AR, and create a new Detail, I am able to tab into the Department field if I have either entered a valid account, either without a Distribution code or with a tax-included distribution code that doesn't have a defined revenue account.

In the Company Profile on the Integration tab, the General Ledger section has an option for G/L departments. You need to have this enabled to get access to the Department field anywhere in Receivables. You cannot enable departments in some places but disable it in others - it is all or none.

I am not aware of any reasons why the Department field would be inaccessible in Receivables, apart from the option mentioned above.
_________________________
Regards,
Softrak Tech Support

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#61547 - 08/02/19 01:16 PM Re: AR Distribution Set Entry [Re: Softrak Support]
Hugh Offline
Adagio Maven

Registered: 09/25/13
Posts: 182
Loc: Victoria, BC Canada
Bingo! That's the setting I hadn't found yet! Thanks a lot!!!

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