I am set up as the administrator - historically I had all rights when we first started with Adagio. When I recently re-activated an unused department, I changed the department name from "1990 - do not use", to "1990 - now active" (for example).

When printing the financial reports as myself, the department still shows "1990 - do not use", and the report prints up with that incorrect heading.
If I log in as SYS, the same department shows "1990 - now active", and the report prints with that correct heading.
Why? What do I do to get it to pick up the amended department name?

Hi Marc,

I haven't been able to replicate a problem, using Adagio Ledger 9.2A. I have a few questions:

What program are you using (Ledger or FX) and what version is it?
How are you opening the Financial Reporter - directly or through Ledger/FX?
What formula are you using to print the department name? The typical syntax is =TRIM(DEPARTMENT(1))
Does the correct department name display in the drop-down field from the toolbar? If not, then the problem is different than a formula.
After SYS 'sees' the correct department name, does this get corrected for your login?

Ledger 9.2A - haven't installed the recent service pack yet.
We don't us FX
Opening the Financial Reporter through Ledger.
="Department "&TRIM(DEPARTMENT(0))&" "&TRIM(DEPARTMENT(1))
Copied the formula from the statement
If I'm logged in as SYS, yes, the drop-down reads correctly.
If I'm logged in as myself, no, the drop-down reads the "do not use".
If I log in as SYS, run the report (correct name), then exit and log in as myself, the name still does not refresh.

I think that formula was originally created by my consultant.

When logged in as myself, in the Ledger, the department reads "do not use" - show the same way in Financial Reporter.

When logged in as SYS, both the ledger and Financial reporter show department "now active".

I have made no changes to the department name under either myself or SYS.

I've run into this sort of issue a couple of times before where there is a file that simply isn't refreshing. The result in those cases was to re-name a file, and then restart adagio so the file is recreated or refreshed.

As SYS, I've just changed the department name in G/L slightly. Financial Reporter picked it up.
When logging in as myself, the change also shows up in Edit Departments.
BUT, when I go to the Financial Reporter (as myself), the department tree still picks up "Do Not Use:.

I should also clarify - "1990" is the department number and "now active" would be the department description

I'm just wondering if any Adagio guru has figured this one out yet?

Hello Marc,

Have you created any custom ranges or Wildcards?

Hi Andrew
No. I've made no real changes to this statement in years.
Marc