So I have now ensured the setup is correct and the GST is no longer going into my costs. We have never made changes to this function and are wondering if this setting could have changed with an update and or when Softrak purchased the purchase orders. This has now been understating our income since the problem started. After we have manually figured out what gst we should have paid, how do I get the GST out of my inventory items, so that my future income statements are correct?? Is there a way to find out exactly when this began. this is a nightmare!! please help!!

Hello,

We have not made any changes to Purchase Orders for Adagio that would have changed the way your taxes were being handled. Your previous post said that this had been going on for more than a year.

To reduce the cost of the inventory items, you'll need to enter an inventory adjustment transaction to the cost amount only (you can adjust both costs and quantities in an adjustment transaction.

Problems with tax calculations are really difficult to troubleshoot over the forum, as they are completely dependent on the specific setup of your tax tables, inventory items and vendor coding, as well as the way that transactions are being entered into the system. Your Adagio consultant, or someone experienced in the use of GridView should be able to help you determine what the GST amounts calculated were.

Thanks Andrew,

This would work on a one or two item problem, but this has been happening for some time as you said and I have over 20,000SKUS and of course the tax is in every item I have purchased since the problem started. I wish our dealer was better suited to help us but this seems to be a problems we might have to deal with in house. is there someone there that can walk me though the process? So My STD COST is Correct, my Recent Cost Is correct and my total cost includes the GST. Where would I change my settings so that when I sell the item it uses the numbers in Recent or std cost as opposed to the actual cost(to avoid future income statements being skewed) or is this possible?


Regards,

Trevor

Thanks Andrew,

This would work on a one or two item problem, but this has been happening for some time as you said and I have over 20,000SKUS and of course the tax is in every item I have purchased since the problem started. I wish our dealer was better suited to help us but this seems to be a problems we might have to deal with in house. is there someone there that can walk me though the process? So My STD COST is Correct, my Recent Cost Is correct and my total cost includes the GST. Where would I change my settings so that when I sell the item it uses the numbers in Recent or std cost as opposed to the actual cost(to avoid future income statements being skewed) or is this possible?


Regards,

Trevor

Trevor:

AccSys Solutions is the world's largest Adagio dealer and our base of operations is in Western Canada. If we can assist you in any way please feel free to give us a call toll free at 1.888.534.4344. My extension is 223.