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#25060 - 11/19/10 10:05 AM Aged Overdue Payable Report Blank
bpeltd Offline
New Guy

Registered: 08/18/10
Posts: 8
Loc: Prince George, BC
When I run an aged overdue payables report it is not showing any vendors or transactions. If I run a open payables list everything is there.

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#25061 - 11/19/10 10:20 AM Re: Aged Overdue Payable Report Blank [Re: bpeltd]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4514
Loc: Wynnewood, PA
Try unchecking the box "Remember Report Settings" and re-running. Depending on your version of Payables, it is under User Preferences (version 8.1C) or Profile (older versions).

If this works, it's because someone accidentally set the wrong range in the report, and Adagio was remembering it.

Steve

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#25062 - 11/19/10 11:42 AM Re: Aged Overdue Payable Report Blank [Re: Steve Schwartz]
bpeltd Offline
New Guy

Registered: 08/18/10
Posts: 8
Loc: Prince George, BC
I have unchecked the box but the report still is not showing any transactions.


Edited by bpeltd (11/19/10 11:44 AM)

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#25063 - 11/19/10 12:36 PM Re: Aged Overdue Payable Report Blank [Re: bpeltd]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
What version of Adagio Payables are you using?

Ensure that none of the report ranges are 'blank to blank' when a non-blank value should be there (such as for Vendor number).

What other options are selected for the report? The Aged Overdue Payables report will select all transactions that meet the criteria. One option that can be set for Aged Overdue Payables is 'limit to maximum payment' - try with this option disabled to remove the limit.

Perhaps the invoices have been paid in the desired range and the Open Payables report has the option to 'show paid transactions'. The Aged report doesn't have this option and always suppresses paid invoices.

Perhaps the temporarly file that gets generated for this transaction report is not properly purged after printing, and thus re-printing the report can't recreate the temp file. Use Windows to clear temp files.

Try with Sample data, just to ensure that the issue is related either to the report or to your company data.

Do you have a ModRP directory with a modified version of this report?

Does your data pass an integrity check?

You likely will need to get in touch with your Adagio consultant on this one, as something unusual is going on.
_________________________
Regards,
Softrak Tech Support

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