Hi,

We encountered a problem with duplicated manual check no. in Payable module. Both cheque payments are posted in Payables without showing any errors. However, it shows error to us in Bank Reconciliation. So we have to go to Payables and reverse the cheque and re-post the cheque. I would like to know what is wrong in our Payables.

Thanks,

Mavis

Hi Mavis,

Nothing is wrong with Payables - it allows duplicate check numbers. You will need to Reverse (not Void) one of them if indeed one of the duplicates was done in error.

Bank Rec has a specific setting in the company profile to disallow duplicate check numbers. If you like this behaviour then leave the option enabled and then you will have to deal with the undesired duplicate check in AP. If you want to allow the duplicate check in BankRec then you have to disable the option in the Company profile to disallow duplicates.