We have 4 companies using adajio AR. When I close AR year end in one company, it asks me to print G/L transaction report, I did, but it still asked me to do that. Why? For other companies, I processed YE procedures in the same way and they works.

Hi Jing,

If you use Ledger that is integrated to your Receivables, then the correct procedure is to open Ledger and retreive the AR subledger batch.

Only if you do not use Ledger should you print the GL Transaction report (within Receivables) to the printer or a file. If this is the case, you would be asked if you want to clear the file. If you are not asked the question when printing this report, then you need to use Ledger and retrieve.

Hi Jing:

To elaborate a little on Support's answer, the AR Year-End process can only proceed once all accumulated GL transactions currently sitting in AR are cleared.

How the transactions are cleared depends on whether you have a set of GL books linked to AR.

Most users have GL linked to their AR. If you do, then go to the GL module and Retrieve the transactions from AR. This clears them from AR and your Year-End can proceed.

However if you do not have a GL linked, the expectation is that you would print a report of GL transactions, then clear the report. After you print the report, you will be asked if you want to clear the report. Once you do that, your AR Year-End can proceed.

I forgot to retrieve AR subledger to GL. Once I retrived it, it worked. Thanks.