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#30268 - 12/21/11 08:24 AM Order Entry - Customers on Hold
Barb9 Offline
Adagio Prodigy

Registered: 03/06/06
Posts: 273
Loc: Langley
When there is an order entered for a customer on hold, Is there any way to later go back and take that order off hold. I have taken them off hold in Accounts receivable but that does not change the order itself and the little box that has the hold ticked does not allow me to change it.
This therefore makes that order unusable. What we end up doing is copying that order and deleting the original one.
AR Version 9.0B and Order Entry Verion 8.1D

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#30269 - 12/21/11 08:46 AM Re: Order Entry - Customers on Hold [Re: Barb9]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Is the order locked? Does the entry template preclude changing this field? Works fine for me. Check it out in the sample data.
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Andrew Bates

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