Hi, Patti,
Please ensure that the starting Department field is 'blank' and the ending Department field has as many z's as can be typed in the field. It may be that the previous criteria didn't capture and close all departments.
Does the function also tell you to print the posting journal and batch status report?
If you have other questions, please let us know both the version and release date of GL you are using. You can get this information by selecting Help | About from the main menu and noting the version code and release date in parentheses to the right of the version code.
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Regards,
Softrak Tech Support