Hi! I accidentally issued a cheque to the wrong vendor. When I realized my mistake, I marked the cheque as reversed then entered the invoice and issued a cheque for the correct vendor.
I then noticed that the next time I went to make a payment to the first vendor, the amount from the reversed cheque was still sitting there. I looked through the forum and was able to find a document titled "Correcting a check paid to the wrong vendor". I see from this document that I should have created a credit note to offset the RC invoice before printing a cheque for the correct vendor. Since I have already paid the correct vendor, should I still create a credit note? Or is there another way to handle this?
Another question relating to my topic above: I created the credit note after making my last post but then this week I had to make a different payment to the first vendor (the one I had issued a cheque to in error). When I went to create the cheque, I noticed that the Reversed Cheque and the Credit Note are both there. Is there a way to get rid of these? I tried to make a new cheque and selected both amounts but because it equalled 0, it would not let me assign a number to the cheque and without assigning a number to the cheque, I could not post the batch.
Softrak Support
Adagio Action Team
Registered: 03/09/99
Posts: 11559
Loc: Vancouver, BC Canada
Hi Laura,
If you set the check to be printed, zero dollar amounts won't be allowed. Just set the manual check batch entry to not be printed, and you will be allowed to save a 'zero dollar' check.
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Regards, Softrak Tech Support