Topic Options
#18645 - 09/09/09 12:36 PM Order Entry Questions:
Jim D Offline
Adagio Enthusiast

Registered: 05/07/09
Posts: 25
Loc: PA, USA
Yes I know, I am becoming a pain.. but I thought I would ask since the forum is here for the asking.

1. I have the evaluation download for OE and that alone may explain a few things. However, when I went into the profile of OE I am getting an error:
"List Index out of bound (-1)" I am not sure what that means.

2. I cannot seem to select my home currency in the company profile. Maybe that is related to number one. The home currency code is setup.

3. I could not see any sample specification files for invoices. This is probably due to the fact this is an evaluation download. Is there any way I could get my hands on one to play around with instead of making one from scratch?

4. Would there be any way to have a seperate Misc Charge that calculates as a percentage against the invoice? I am thinking about a RUSH fee. Typically, my industry will charge 35% and up for a RUSH analysis (which I am calling items) and the charged is based upon a flat percentage for the whole invoice. I would prefer to have it as a seperate line item so alternative pricing wouldn't work. It could be calculated manually and entered, but I was looking for an automated approach. I am considering using the tax codes to do it since that will generate a fixed percenage for the invoice. We do not have taxable items, so those are available. Thoughts?

Once again, I appreciate any and all comments tossed at me and apologize again for being so needy. : )

Top
#18647 - 09/09/09 01:23 PM Re: Order Entry Questions: [Re: Jim D]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi Jim,

1) This error usually means that a drop-down field that lists a number of choices is missing one or more underlying choices. The first culprit I think of is specifications, as you can assign default specifications in the company profile. Perhaps one or more are selected, but the underlying spec file is missing. I suggest looking at the sample data (in the \softrak\oewin\samdata directory) and copy all OE$*.sam files to the data directory you are testing with. Rename the SAM file extension for these files to whatever file extension is used - they must match so that OE recognizes them. Or perhaps try deleting any default specs that you don't currently have in your data.

2) Currency codes cannot be edited. It would not a simple matter of changing this as currency codes are stored with every customer, vendor, item, account, transaction, etc. You can only ever select a home currency value when the data is first created and after that, you cannot edit the value.

3) Either copy OE$* files as indicated above, or use the Maintain Specifications program and use File / Open Template to create a new spec based on a template file. These templates are essentially the same as the sample specs. After opening a template, use File / Save As to save a new file in your data directory, with a file name starting with OE$ so that it is recognized by the program.

4) If you want Misc Charges to automatically calculate as a percentage rather than a flat amount, you currently cannot do this as a Misc Charge. Instead, you could create a 'tax jurisdiction' on the Tax Group that does this. The 'tax rate' of this jurisdiction would be the 35% charge or whatever it is. You can print this as a line item if you are using the current OE 81C in a 'Detail Tax Jurisdiction' section on the spec. One of the sample specs 'Invoice: Detail Tax:' shows this setup.
_________________________
Regards,
Softrak Tech Support

Top
#18775 - 09/21/09 10:11 AM Re: Order Entry Questions: [Re: Softrak Support]
Jim D Offline
Adagio Enthusiast

Registered: 05/07/09
Posts: 25
Loc: PA, USA
1. I pulled the sample data in but I am still getting the error. "List Index out of Bounds.(-1)" Is there any way to help identify the true culprit? It wasn't the spec files since there were none there to begin with before I copied them in.

2. The reason I asked about the currency codes is that I received an error when I tried to change some flag settings in the OE company profile and clicked okay to save and exit. It gave me the error: "Invalid Currency" and when I clicked okay, it then said: "Cannot focus a disabled or invisible window." I am using the evaluation OE module if that helps. The currency code, when I look at it after clicking on Profile says "lblcurrencyName" and is grayed out. Not sure what to do with that.

3. This suggestion worked great and I have some templates to work with! Thanks!

4. I think this plan will work and will test it if I can get past 1 and 2 above.

Thanks for the feedback.


Edited by Jim D (09/21/09 10:11 AM)

Top
#18776 - 09/21/09 10:29 AM Re: Order Entry Questions: [Re: Jim D]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Jim,

It's probably time to pull in an Adagio consultant to give you a hand and see what the installation problem is. Do you get these errors (1 & 2) if you access the Adagio sample data?
_________________________
Andrew Bates

Top


Moderator:  Softrak Support 
Who's Online
0 registered (), 69 Guests and 0 Spiders online.
Key: Admin, Global Mod, Mod
Forum Stats
1865 Members
5 Forums
14467 Topics
70661 Posts

Max Online: 432 @ 01/20/25 10:17 PM
April
Su M Tu W Th F Sa
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30