Hi All,

I'm running into a problem I can't solve with printing invoices.

Our reveivables lady usually prints the invoices with the 'Reprint Invoices Already Printed' box unchecked. This way she can be sure that the invoice hasn't already been sent to the customer.

The funny thing is lately it wont print all the invoices she chooses - something is telling OE that these invoices have already been printed... but we're not sure what it could be.

My question is: what is the mechanism/action that tells OE that an invoice has been printed?

Our shippers are the ones who actually create the invoices, but they do not print them.

Thanks for the help!

There are a couple of options in the OrderEntry company profile that allow printing to screen or faxing of invoices to set the status.

Hi Again,

Something is still weird with our invoice printing.

Our AP lady tried to print a range of invoices yesterday (822627-822763) and everything up to 822690 printed. I've looked at the print status of the invoices, and they are 0, 2, 4, or 6. I can't see anything unique about the ones that printed and the ones that didn't.

How do I tell what the code (0,2,4,6 etc) means?

Any ideas of what's going on here?

I changed the settings in the company profile to mark faxed and printed invoices as printed, but left the printed to screen as invoiced unchecked.

Thanks,

If the status of a document is 0, then nothing has been printed. Every time a different document type is printed (confirmation, invoice, etc) for the first time, the status number gets incremented by the particular 'binary' number.

For Invoices, this number is 4, meaning any print status less than 4 will not have had the invoice printed. Status 4 means only the invoice was printed and neither of the order specs have been. Status 6 means that the order had the Picking Slip printed (2) and the invoice also printed (4) for a total of 6. Those invoices with statuses of either 4 or 6 have been printed (either to paper, or in a manner as Andrew suggested).

Here is the list of specs and what they add to the print status. Because it is binary addition, you can always tell what particular document(s) have been printed:
+1 for Confirmation
+2 for Picking Slip
+4 for Invoice
+8 for Labels
+16 for Credit Note
+256 if Labels are required.