We have installed all of our 8.1 modules and their patches.

Sept 30 is year end. I did period end in AP. At end of period end processing we got a message 'No clearing posting journals found to print'

In the print clearing journal screen posting sequence 6 yto 6 shows but cannot be editted. The Print and Preview buttons are grayed out.

I tried to bypass and do a year end but then I can't proceed because on that screen the message is Period End clearing journal needs to be printed and cleared.
Viscious circle. We did a cheque run manually yesterday;, have another one to do and are backed up 200 invoices deep for October.

We are running MC as well.

Linda

LA

Hi, Linda,

Exit out of Adagio. Using Windows Explorer, drill down to the folder your Adagio data is stored in.

Look for all files named APPOST*.xxx (where '*' refers to any character(s) after APPOST and 'xxx' refers to your data extension). If necessary, select to display details and look at the size of the files. If any are greater than zero bytes, right click and rename the file (perhaps to something like oldAPPOST*.xxx).

Go back into AP and try running the Year End again.

Absolutely awesome. There was one file there, we did the rename and are up and running for another year.

Many, many thanks.

la