On one Adagio User Profile, no matter what workstation they log into they get this error below only when they try to search a historical invoice more than once in a session in the OE module. It is not her workstation as others logged into OE on it and it worked fine. Any ideas?

Access violation at address 00409CB4 in module OrderEntry.exe'. Read of address FFFFFFFFC

Get your IT to delete and then recreate the user’s network profile.