Crystal report for Adagio was setup from WinXP and map to a NT 4 Server drive during installation. On executing the program to open a new file with Adagio.iss, Crystal warns that license has expired and disable using it. Crystal was registered authentically with 2 license numbers 6133280947 and 1280. There is an instant when even XP displayed a message to announce that Crystal is not responding and prompted to send the message back to them. We are thinking of reinstalling and if this is the only option will we have to reinstall Adagio software.

Hello smhoon,

Crystal Reports for Adagio requires two license numebrs - one from CrystalDecisions (now Business Objects) for the Crystal Reports Engine, and another from Softrak for the link to the Adagio or ACCPAC Plus database. Without knowing whether this was a re-install or the first install of the product, it is hard to determine what the problem might be with knowing the specific steps and error messages.

Also, this question is more "Technical Support" than a general Inquiry, so I will be moving your post to that forum.