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#54996 - 09/18/17 12:48 PM Bank Rec Not Allowing Status Change
SandraB Offline
Stranger

Registered: 09/18/17
Posts: 2
Loc: BC
Although the bank rec has allowed me to change the status on most of my outstanding cheques, the application has started freezing the application on some outstanding cheques preventing me from clearing them. To clear the cheques, I have tried: right clicking the cheque, choosing the Reconciliation button on the RHS and pressing the space bar once on the line for the outstanding cheque. I have tried shutting down everything and going back into the program. Nothing is working. The cheques are still outstanding - currently 5 cheques. Any suggestions?

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#54997 - 09/18/17 12:52 PM Re: Bank Rec Not Allowing Status Change [Re: SandraB]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4512
Loc: Wynnewood, PA
What version of Adagio BankRec (under Help | About) - include the date in parentheses.

Run Data Integrity Check on the data and let us know if there are any errors. If yes, make a backup and Rebuild. Then try again.

Steve

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