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#44967 - 03/16/15 11:33 AM Re: financial reporter access [Re: Marc]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Marc,

I wasn't asking about the specific statement. I was asking whether any custom department ranges or wildcards have been added to the basic list of departments.

You can ZIP the GL and send it to me if you want.
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Andrew Bates

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#44968 - 03/16/15 12:10 PM Re: financial reporter access [Re: Retired_Guy]
Marc Offline
Adagio Buff

Registered: 03/18/10
Posts: 57
Loc: Alberta
Hi Andrew
I just uploaded it to tech support (at least I think I did).
Marc

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#44969 - 03/16/15 12:40 PM Re: financial reporter access [Re: Marc]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Can you send me an email with some screen shots of what you're seeing? Also, what financial statement you are looking at?
_________________________
Andrew Bates

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#44970 - 03/16/15 01:21 PM Re: financial reporter access [Re: Retired_Guy]
Marc Offline
Adagio Buff

Registered: 03/18/10
Posts: 57
Loc: Alberta
e-mail with pictures sent separately.
financial statement is GL!MP_RES_CONT.ASC

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#44971 - 03/16/15 03:13 PM Re: financial reporter access [Re: Marc]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Marc,

Thanks for the data and the screen shots.

You have identified a problem in the financial reporter when there are User Department restrictions and the descriptions of the departments are changed after the restrictions are created. We will fix this in a future release of the financial reporter.

In the interim, since setting up restrictions is not usually a time consuming task, you can force the financial reporter to refresh the department names by deleting (or renaming) the file GLXTREE.ASC from your data directory. When you go into the financial reporter, and re-setup the department restrictions, you'll find the department names working properly.

Before taking this drastic action, you might try editing the department restrictions by making a change, exiting the FR, and then changing the restriction back. This might refresh the department descriptions for you.

Thanks for bringing this to our attention.


Edited by Andrew Bates (03/16/15 03:16 PM)
Edit Reason: Added edit suggestion.
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Andrew Bates

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#44972 - 03/17/15 07:58 AM Re: financial reporter access [Re: Retired_Guy]
Marc Offline
Adagio Buff

Registered: 03/18/10
Posts: 57
Loc: Alberta
Thanks Andrew

Prior to making any change, I set up a new user for myself with full rights, and the department(s) showed up correctly for the new user - I had also changed a 2nd department name to see if it would work.

Editing the department restrictions can only be done as SYS, correct?
I edited the rights for my original user profile, and it has worked. I then re-set the department name, re-entered the FR, and the name did NOT change again. At least I know how to trick it for now.

When working in the FR in the past, I've noticed that there are other things (don't ask me specifically what - I don't make changes or work in FR very often) that I just can't do unless I'm logged in as SYS. Is that intentional? I am the only one in our organization with full access to all functions - at least supposedly full access. One that comes to mind is editing the department tree or creating departmental masks.

Thanks
Marc

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#44973 - 03/17/15 08:11 AM Re: financial reporter access [Re: Marc]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Marc,

Yes - managing department restrictions and masks can only be done as the SYS user in the financial reporter. Otherwise users could change their restrictions or use wildcarding to see other departments.
_________________________
Andrew Bates

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